Privacy policy
PRIVACY POLICY — SEEN
Last updated: 01.08.2026
1. CONTROLLER
The controller responsible for data processing on this website is:
SEEN
Roggenstrasse 10
8005 Zürich
Switzerland
Email: info@seen-editions.com
2. WHAT DATA WE COLLECT
We collect personal data that you provide directly and data that is automatically collected when you use our website.
Data you provide:
- Name
- Billing and shipping address
- Email address
- Payment information
- Any information you provide when contacting us
Automatically collected data:
- IP address
- Browser type and version
- Operating system
- Device information
- Website usage data (e.g. pages visited, duration)
3. PURPOSE OF PROCESSING
We process your personal data for the following purposes:
- To process and deliver your orders
- To manage payments and prevent fraud
- To communicate with you regarding your orders or inquiries
- To improve our website, products, and services
- To comply with legal obligations
4. LEGAL BASIS
We process your data based on:
- Contract performance (processing orders and deliveries)
- Legal obligations (e.g. accounting requirements)
- Legitimate interests (e.g. improving services, security)
- Consent, where required (e.g. marketing, cookies)
5. SHOPIFY AND THIRD-PARTY SERVICES
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products.
Your data is stored through Shopify’s secure infrastructure, including databases and servers protected by firewalls.
Payments:
Payment transactions are processed via Shopify or integrated payment providers. Credit card data is encrypted in accordance with PCI-DSS standards and is only stored as long as necessary to complete the transaction.
Third-party providers:
We share data only to the extent necessary with trusted service providers, such as:
- Payment processors
- Shipping providers
- IT and hosting providers
These providers may process your data in other jurisdictions.
6. INTERNATIONAL DATA TRANSFERS
Your data may be transferred to countries outside Switzerland and the EU/EEA.
Where such transfers occur, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions by relevant authorities
7. DATA RETENTION
We retain your personal data only for as long as necessary:
- To fulfill contractual obligations
- To comply with legal requirements (e.g. accounting laws, typically up to 10 years under Swiss law)
- To resolve disputes and enforce agreements
After that, your data is deleted or anonymized.
8. COOKIES AND TRACKING
We use cookies and similar technologies to:
- Ensure website functionality
- Improve user experience
- Analyze website usage
Where required by law, we obtain your consent before using non-essential cookies.
You can manage your cookie preferences via your browser settings or through our cookie consent banner.
Typical cookies used include session cookies, analytics cookies, and essential store functionality cookies.
9. DATA SECURITY
We take appropriate technical and organizational measures to protect your data against:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Sensitive data such as payment information is encrypted using SSL technology and stored according to industry standards (e.g. AES-256).
10. YOUR RIGHTS
Under Swiss data protection law (revFADP) and, where applicable, the GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Receive your data in a portable format
- Withdraw consent at any time
- Lodge a complaint with a supervisory authority
Switzerland:
Federal Data Protection and Information Commissioner (FDPIC)
11. WITHDRAWAL OF CONSENT
If you have given consent to the processing of your data, you may withdraw it at any time by contacting us at:
12. LINKS TO OTHER WEBSITES
Our website may contain links to external websites. We are not responsible for their content or privacy practices.
13. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The latest version will always be published on this website.
14. CONTACT
For any questions regarding this Privacy Policy or your personal data, please contact: